CEPC LMS Platform Development for King Fahad University

Project Overview

EWN Bangladesh Limited developed a comprehensive Learning Management System (LMS) for the Continuing Education Programs Center at King Fahad University, supporting both web and mobile access for trainees, trainers, organizations, and administrators. This platform facilitates streamlined course registration, management, and completion processes, enhancing user experiences through tailored interfaces and functionalities.

Solution Components

Admin Panel: A centralized dashboard providing complete control over the platform, developed with Django and PostgreSQL for robust backend functionality. Key features include:

• User and Course Management: Admins manage accounts, create and update courses, and ensure compliance with university standards.
• Enrollment and Payment Control: Group and individual enrollments are streamlined, with payment handling managed through integrations with Fusion Digital Business Solutions for reliable processing.
• Attendance Tracking and Certification: Attendance is registered via QR code scanning, and completion certificates are issued digitally.
• Surveys, Feedback, and Security: Admins use in-app tools to assess satisfaction and track activity logs, with backups and limits to ensure data integrity and security.

Trainee Web and Mobile Apps: Built using React.js and Tailwind on the web, and native Swift (iOS) and Kotlin (Android) mobile apps, trainees have access to:

• Course Browsing and Enrollment: Flexible course search and enrollment options with support for group discounts.
• Payment and Certification Management: Payments via multiple channels, with downloadable certificates post-completion.
• Real-Time Messaging and Issue Reporting: WebSocket-based in-app chat facilitates trainee and trainer communication, with reporting tools for issue resolution.

Trainer Web App: Trainers manage courses and communication with trainees through a React.js web interface:

• Course Creation and Attendance Management: Trainers create and update courses, track attendance with QR codes, and maintain grading records.
• Scheduling and Feedback Management: Trainers view course schedules and receive trainee feedback.
• Messaging and Notifications: WebSocket-powered messaging and notifications facilitate collaboration with trainees and administrators.

Technical Stack and Infrastructure

• Backend: Django with PostgreSQL for a reliable and secure data structure.
• Web Frontend: React.js and Tailwind for a responsive and visually cohesive user interface.
• Mobile Apps: Native development in Swift for iOS and Kotlin for Android ensures optimized performance.
• CI/CD Pipeline: Docker and GitLab CI/CD enable automated deployment for efficient updates and scaling.
• WebSocket Integration: Real-time communication through WebSocket supports seamless messaging between users.
• Database: PostgreSQL provides a robust data foundation.
• Web Server: Apache, ensuring reliability in hosting.
• Integrations: SMS, email notifications, and Single Sign-On (SSO) enhance user engagement and security.

Challenges and Solutions

• Multi-Language Support: The platform supports both Arabic and English, with seamless text alignment for readability.
• Scalable Enrollment Management: Robust handling of individual and group enrollments, along with automated notifications, ensured a smooth user experience.
• Cross-Platform Communication: A scalable backend solution allowed real-time messaging compatibility across web and mobile applications.
• Efficient Certificate Issuance: Secure templated certificates with unique verification codes streamlined the certification process.

Development Approach

EWN Bangladesh Limited followed a phased development approach, ensuring all features were thoroughly tested, optimized, and user-friendly. Each stage involved implementing core features, gathering feedback, and refining usability.

Impact Metrics

The CEPC platform has achieved significant metrics since launch:

• Enrollment Growth: 40% increase in trainee enrollment within six months.
• Completion Rates: 85% of trainees completed enrolled courses.
• Efficiency: Administrative workload reduced by 50% through automation.
• User Satisfaction: 90% positive feedback, citing usability and bilingual support.
• Certification Engagement: 95% of trainees downloaded certificates post-completion.

Client Testimonial

“The CEPC platform has transformed how we manage continuing education. From streamlined enrollment to real-time attendance tracking, the platform has improved efficiency and enhanced our trainees’ experience.”— Dr. Ali Hamad, Program Director, Continuing Education Programs Center

Conclusion

EWN Bangladesh Limited’s CEPC LMS platform delivers a scalable, user-centered solution for training and professional development, empowering administrators, trainees, and trainers while adapting to future needs.